Frequently asked questions

We’re a small team and reply personally. Typical response time is within one business day — email support@galaxywarden.com or use the contact page.

What does GalaxyWarden do?

We scan 13.1B+ leaked credential records for your email and the platforms you use, show you exactly what's exposed, and give you a step-by-step plan to lock it down. Protection ($14.99/mo) includes a no-subscription cleanup — cancel anytime.

How much does it cost?

Protection (continuous breach monitoring + DoxxScan™) is $14.99/mo or $129/yr (save 28% with annual) with a no-subscription cleanup — cancel anytime, $0 charged during trial. See pricing for full details.

Is my data safe?

We never store your passwords. Breach-match checks use hashed prefixes (k-anonymity) so your email and credentials never leave your session in plaintext. All traffic is TLS-encrypted.

Can I cancel anytime?

Yes. One click in your account settings, on any plan.

Refunds: Protection and Family carry a 30-day refund on your first billing period — monthly and annual alike. Email support within 30 days of that first charge and we refund it in full. After that, cancelling stops future renewals but does not refund a period already in progress. Deep Sweep is a one-time $29 charge with its own 14-day filing guarantee.

Those are summaries — our Refund & Service Guarantee is the single source of truth for every plan, and it controls if anything here reads differently.

What is DoxxScan?

DoxxScan is our exposure-scanning engine — it powers our free one-shot scan that shows attackers' view of you: exposed accounts, breached passwords, public profile links, and remediation steps. Run a free scan →

I can't log in / didn't receive the verification email

Check spam, then try login again (we'll re-send). Still stuck? Email support@galaxywarden.com from the address on your account.

Something else?

Drop us a line at support@galaxywarden.com.