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high severity May 02, 2024 · 4 min read Unverified claim — what this is

www.prinsotel.com Listed by qilin Ransomware Group

If you are a customer of www.prinsotel.com, here’s what is being claimed, and what it would mean for you.

Our hotels are distributed on the islands of Mallorca and Menorca and in the best locations so that you only have to worry about enjoying yourself.

— from Qilin’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.
www.prinsotel.com Listed by qilin Ransomware Group

Prinsotel, the Spanish hotel group operating properties across Mallorca and Menorca, was listed on the Qilin ransomware leak site on May 02, 2024. The listing indicates that internal files were exfiltrated during a ransomware attack. The company has not publicly quantified how many customer records or which specific data types may have been taken, leaving guests and past visitors uncertain about their exposure.

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Primary Disclosure Details

The Qilin leak site entry states that Prinsotel suffered a ransomware incident in which attackers successfully exfiltrated internal files. No exact volume of data or list of exposed record types is provided in the listing. The disclosure does not include samples of the stolen material, nor does it specify whether customer booking details, payment information, or employee records were among the exfiltrated files. As of the publication date, Prinsotel had not issued a direct public breach notification detailing the scope.

Qilin Ransomware Group published the listing on their onion site, which remains accessible via the mirror tracked by ransomware.live at the address referenced in the source line below.

Why This Matters for You and Your Family

When you book a hotel stay, you routinely share your full name, home address, phone number, email address, and often payment card details. If any of that information was stored in the internal files taken by Qilin, it may now be in the hands of professional extortionists. Even without an exact victim count, the breach represents a concrete risk for anyone who has stayed at a Prinsotel property in recent years. Families who traveled together may have multiple linked records, increasing the chance that one exposed booking can reveal travel patterns, children’s names, and shared contact information.

Travel-related breaches frequently cascade beyond the original booking. The data can be cross-referenced with other leaks to build detailed profiles that criminals use for phishing, identity theft, or targeted scams pretending to be the hotel chain.

Doxxing and Identity-Chain Implications

Hotel reservation data is particularly dangerous because it connects real-world identity (name, address, phone) with digital handles (email addresses, sometimes social-media accounts used for confirmation). Once attackers possess that linkage, they can map additional accounts that reuse the same credentials. Public reporting on similar incidents shows that travel and hospitality breaches regularly feed into larger doxxing chains, where criminals publish or sell the combined information on underground forums.

Credential leaks of this nature also threaten gaming accounts belonging to you or your children. Kids often use family email addresses to register for online games; those same credentials can be tested across Steam, Roblox, Fortnite, and other platforms, leading to account takeovers that expose chat logs, friend lists, and further personal details.

Qilin’s Publicly Known Track Record

Public reporting attributes the emergence of Qilin (also known as Agenda) to late 2022. The group operates a ransomware-as-a-service model, providing affiliates with the malware and leak-site infrastructure while taking a cut of any extortion payments. Notable prior victims include healthcare providers, manufacturing firms, and other hospitality operators. Their typical playbook involves initial access through phishing or exploited remote desktop services, followed by lateral movement, data exfiltration, encryption of systems, and dual extortion: demanding ransom to decrypt files and a separate payment to prevent publication of stolen data. The group has demonstrated willingness to publish sensitive internal documents when victims do not pay, though exact success rates and average ransom demands remain unconfirmed in open sources.

What to do

  • Run a DoxxScan to map every link between your email addresses, phone numbers, travel booking accounts, and real-world identity, then use the cleanup to reduce your footprint.
  • Rotate any password you have used on prinsotel.com or related booking portals anywhere else it appears, and switch to 2FA through an authenticator app rather than SMS.
  • Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next time your information surfaces, you learn within hours instead of months.
  • Cover the entire household with DoxxScan family protection that extends to dependents and children’s gaming accounts, which frequently chain back to the same family emails and addresses exposed in travel breaches.
  • Let remediation specialists handle ongoing takedown requests for any personal data appearing on broker sites or forums that stem from this incident.

The Prinsotel listing is a reminder that even seemingly routine travel bookings can become part of a persistent identity exposure chain. Acting quickly on credential hygiene and proactive monitoring remains the most practical defense. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1B+ breach records and 100+ platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full household coverage including children’s gaming accounts.

What the free scan actually returns

Sample resultyou@email.comIllustrative — not a real person

Found on people-search siteswe remove these

These listings are live, public, and legal to remove — and removing them is what we do.

value redacted in this sampleage, relatives, address historySpokeo
value redacted in this samplephone, household, property recordsBeenVerified
value redacted in this sample582 companies checked

Found in breach recordsverifiedreported — unverified

Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.

verifiedvalue redacted in this samplepassword + phone · 2024telecom breach
unverifiedvalue redacted in this sampleclaimed in ransomware listing · 2026leak-site claim

Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.

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www.prinsotel.com is one listing. Your email is probably in others.
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Report details & sourcing

Severity High the filing does not enumerate what was exposed
Disclosed May 02, 2024
Last reviewed August 8, 2026
Affected Unconfirmed
Unverified claim — what this report is
This page documents a public listing on a ransomware/extortion group’s leak site, tracked via public threat-intelligence sources. A listing is the attacker’s claim. GalaxyWarden aggregates and reports such claims; we have not independently verified that a breach occurred, what data (if any) was taken, or the accuracy of anything the group asserts, and the named organisation has not necessarily confirmed the incident. Sections above describe what the listing shows and the group’s documented history — not verified findings about the named organisation. If you represent this organisation and believe anything here is inaccurate, tell us and we’ll review it promptly.
Editorial & sourcing policy
GalaxyWarden is a breach-monitoring service and news aggregator. We do not exfiltrate, host, purchase, or redistribute stolen data. Breach information is compiled from publicly accessible sources and threat-intelligence platforms, and is reported as claims attributed to their source. We promptly correct or remove material shown to be inaccurate — see our content & takedown policy or write to support@galaxywarden.com.
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