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medium severity March 31, 2023 · 3 min read

Tigo Data Breach (2023)

If you are a customer of Tigo, here’s what’s now in circulation.

In Mid-2023, 300GB of data containing over 100M records from the Chinese video chat platform "Tigo" dating back to March that year was discovered. The data contained over 700k unique names, usernames, email and IP addresses, genders, profile photos and private messages. Tigo did not respond to multiple attempts to disclose the incident.

Tigo Data Breach (2023)

Tigo, the Chinese video chat platform, was listed in a March 31, 2023 disclosure on Have I Been Pwned after 300 GB of data containing more than 100 million records from March 2023 appeared in underground forums. The breach exposed information on roughly 700,000 unique individuals, including names, usernames, email addresses, IP addresses, genders, geographic locations, device information, profile photos, and private messages. Anyone who used Tigo that year should assume their details are now circulating among threat actors.

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Primary Disclosure Details

The Have I Been Pwned entry states that the dataset dates to March 2023 and includes over 700,000 unique names along with associated usernames, email addresses, IP addresses, genders, geographic locations, device information, profile photos, and private messages. The total volume reached 300 GB. Tigo did not respond to multiple outreach attempts regarding the incident, and the listing does not specify how the data was initially obtained or whether a ransomware group claimed responsibility. No ransom demand figure or exact exfiltration method appears in the primary record.

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Why This Matters for You and Your Family

If you or anyone in your household used the Tigo video chat service, your real name, email, IP address, and private conversations may now be available to anyone willing to search dark-web marketplaces. IP addresses and geographic locations can narrow down your physical address with surprising accuracy when combined with other leaks. Profile photos and private messages add a personal dimension that makes social engineering and targeted harassment far easier. Children or teens who used the app under a family account face the same risks, especially when their usernames link back to shared household emails or phone numbers.

Doxxing and Identity-Chain Risks

Private messages and usernames from dating or chat platforms frequently become the starting point for doxxing chains. Once an attacker has your email and IP from Tigo, they can cross-reference it with credential-stuffing results from other breaches to take over linked accounts. Gaming accounts belonging to you or your children are particularly vulnerable because the same password or recovery email is often reused. A single leaked private conversation can reveal family relationships, locations, or embarrassing details that fuel extortion or public shaming. These identity chains grow quickly; what begins as an old chat log can lead to current home addresses, phone numbers, and financial accounts within weeks.

What to Do

  • Run a DoxxScan to map every link between your handles, emails, phone numbers, and real identity, then use the cleanup of Warden to remove what you can.
  • Rotate the password used on Tigo anywhere it is reused and enable 2FA through an authenticator app rather than SMS.
  • Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure is caught in hours instead of months.
  • Cover the household with DoxxScan family coverage that extends to dependents and children’s gaming accounts that often chain back to the same address or recovery email.
  • Let remediation specialists handle takedown requests across data brokers and leak sites on your behalf.

The Tigo incident shows how even mid-tier chat platforms can quietly lose massive troves of intimate user data with no public explanation. Staying ahead requires more than changing one password. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1 billion+ breach records and over 100 platforms, AI-powered identity-chain mapping that connects scattered handles to your real identity, and hands-on remediation specialists who manage takedowns for you and your entire household, including children’s gaming accounts that frequently become the next target after credential leaks like this one. Start your DoxxScan trial today and close the gaps before the next breach surfaces.

What the free scan actually returns

Sample resultyou@email.comIllustrative — not a real person

Found on people-search siteswe remove these

These listings are live, public, and legal to remove — and removing them is what we do.

value redacted in this sampleage, relatives, address historySpokeo
value redacted in this samplephone, household, property recordsBeenVerified
value redacted in this sample580 companies checked

Found in breach recordsverifiedreported — unverified

Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.

verifiedvalue redacted in this samplepassword + phone · 2024telecom breach
unverifiedvalue redacted in this sampleclaimed in ransomware listing · 2026leak-site claim

Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.

Were you a Tigo customer?
Tigo is one listing. Your email is probably in others.
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Report details & sourcing

Severity Medium contact details only, none of them permanent
Disclosed March 31, 2023
Last reviewed July 22, 2026
Affected 700K
Data exposed Device informationEmail addressesGendersGeographic locationsIP addressesNamesPrivate messagesProfile photos +1 more
Editorial & sourcing policy
GalaxyWarden is a breach-monitoring service and news aggregator. We do not exfiltrate, host, purchase, or redistribute stolen data. Breach information is compiled from publicly accessible sources and threat-intelligence platforms, and is reported as claims attributed to their source. We promptly correct or remove material shown to be inaccurate — see our content & takedown policy or write to support@galaxywarden.com.
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