Ticketcounter Data Breach (2021)
If you are a customer of Ticketcounter, here’s what’s now in circulation.
In August 2020, the Dutch ticketing service Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum and in some cases included names, physical and IP addresses, genders, dates of birth, payment histories and bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly.
Ticketcounter customer?
See what’s already exposed about you — free, 15sWe check your email against known public breach records and the sites that publish your address, then show you what to do about each one. We don’t hold this company’s data. No account, no card.
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What the free scan actually returns
Found on people-search siteswe remove these
These listings are live, public, and legal to remove — and removing them is what we do.
Found in breach recordsverifiedreported — unverified
Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.
Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.
What to do now
Steps that match what this notice says was exposed
Every step below is free and you do it yourself, and none of it depends on Ticketcounter.
- Tell your bank before you do anything else. Account and routing details are the fastest-moving of the fields in this notice. Call the number on the back of your card rather than any number in an email, and ask them to watch the account and reissue the card.
One more, whatever was exposed: a breach notice is a favourite disguise for a phishing email. If a message about this arrives, do not use its links — go to the company’s site yourself, or call the number on your statement.
For security and vendor-risk teams: a staff address in a leak does not mean you were breached — it usually means a third party was. We monitor a domain against 13.1B+ leaked records and tell you when one of your people appears. See what we would check →
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