THECHANGE Listed by alphv Ransomware Group
If you are a customer of Thechange, here’s what is being claimed, and what it would mean for you.
ESTABLISHED IN NOVEMBER, 1993 Now a driving force in the UK IT Distribution channel, The Change Organisation began its journey back in 1993. Starting from humble beginnings (a garage in Kent), we have continued to achieve year on year organic growth through delivering not only the right products at the right price, but in providing maximum product availability, flexibility, excellent logistics & a genuinely personable customer service.. Almost 30 years on, the company has evolved into a well-oiled machine, operating across 4 sites with a group turnover of £80 million. Our 70+ staff all p
— from Alphv’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.
Editor’s note: The claims described below originate from a ransomware group’s leak-site posting and have not been independently verified by GalaxyWarden. A listing of this kind is an assertion made by the group during an extortion attempt. It is not evidence that a breach occurred, and we report it as a claim rather than as a finding.
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On August 04, 2023, UK IT distributor The Change Organisation appeared on the leak site of the Alphv ransomware group. The listing states that internal files were exfiltrated during a ransomware attack. The company, established in November 1993 and operating from four sites with a group turnover of £80 million, has not publicly quantified how many customer or employee records may have been exposed.
Details from the Leak Site
The primary disclosure on the Alphv leak site indicates that The Change Organisation suffered a ransomware intrusion in which attackers successfully exfiltrated internal files before encryption. No specific volume of records is listed, nor does the posting detail the precise categories of data taken. The notification simply confirms that data was removed and is now held by the threat actors. Public mirrors of the leak site, such as ransomware.live, preserve this original claim without additional elaboration from the victim.
August 04, 2023 marks the first public listing. The company has not issued a separate breach notification that quantifies affected individuals or names the exact systems compromised.
Why This Matters for You and Your Family
If you or any member of your family has done business with The Change Organisation, your personal or financial details could sit inside the stolen files. Suppliers, resellers, and end customers frequently share contact information, payment records, and sometimes copies of invoices or contracts with IT distributors. When those records leave the company’s control, they become raw material for identity thieves, phishing campaigns, and follow-on fraud. Even without an exact headcount, the disclosure states that real customer and staff data changed hands.
Ordinary families rarely track every vendor they have used over decades. A single invoice from years ago can still contain enough information to link your name, address, and payment history together.
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Doxxing and Identity-Chain Risks
Stolen internal files often contain spreadsheets that cross-reference customer names, email addresses, phone numbers, delivery addresses, and sometimes partner or reseller contacts. Threat actors routinely feed these datasets into automated tools that link one piece of information to another. A work email from the breach can be matched to your personal accounts on other services, creating a chain that leads to your home address, family members’ names, and even children’s online profiles.
Credential leaks of this type frequently cascade into gaming account takeovers. Children’s usernames or parent-linked emails exposed in business files become entry points for attackers who then pivot to Steam, Roblox, or Discord accounts. Once those are compromised, the doxxing chain grows longer and more personal.
Alphv’s Known Track Record
Public reporting attributes the Alphv group, also known as BlackCat, with emerging in late 2021. The gang has targeted organisations across multiple sectors, including healthcare providers, manufacturers, and technology companies. Their typical playbook begins with initial access gained through compromised credentials or vulnerable remote desktop services, followed by rapid lateral movement, data exfiltration, and deployment of custom ransomware. After encryption they publish samples on their leak site and demand payment to prevent full release. The group has repeatedly rebranded and adapted its extortion tactics, sometimes combining ransomware with distributed denial-of-service pressure.
What to do
- Run a DoxxScan to map every link between your handles, emails, phone numbers, and real identity, with cleanup handled by the service.
- Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure is caught in hours rather than months.
- Rotate any password you have ever used at The Change Organisation or its partner portals, and secure those accounts with 2FA through an authenticator app instead of SMS.
- Cover the entire household with DoxxScan family protection that extends to dependents and children’s gaming accounts that could chain back to the same leaked address or email.
- Let remediation specialists manage takedown requests for any exposed personal records found on data-broker and extortion sites.
The incident underscores that even established suppliers can become gateways to personal exposure. A forward-looking approach means treating every vendor relationship as a potential leak vector and acting before the stolen data surfaces in fraud or harassment campaigns. DoxxScan’s continuous monitoring, AI-powered identity-chain mapping, hands-on remediation by specialists, and household coverage provide a practical way for ordinary families to reduce that risk, including protection for children’s gaming accounts that often become collateral in these breaches.
What the free scan actually returns
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For security and vendor-risk teams: a staff address in a leak does not mean you were breached — it usually means a third party was. We monitor a domain against 13.1B+ leaked records and tell you when one of your people appears. See what we would check →
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