high severity July 08, 2023 · 3 min read Unverified claim — what this is

Superloop ISP Listed by cyclops Ransomware Group

If you are a customer of Superloop ISP, here’s what is being claimed, and what it would mean for you.

Superloop is Australia’s modern challenger telco and internet service provider that’s unleashing the unlimited possibilities of the internet. Superloop is all about experience - we're not just a utility - with a promise to be super from the ground up. We’re more tech than telco, and we deliver quality service across our consumer, business, and wholesale units.Our can-do culture will excite and ignite our customers as we deploy game-changing solutions that solve customer pain points, backed by great customer service delivered by our highly enthused team of Superloopers, who are committed to mak
— from Cyclops’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.

Superloop ISP Listed by cyclops Ransomware Group

Superloop ISP was listed on the Cyclops ransomware leak site on July 08, 2023, claiming that the Australian telco and internet service provider suffered a ransomware attack in which internal files were exfiltrated.

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Primary Disclosure Details

The Cyclops leak-site listing states that Superloop was compromised in a ransomware incident and that attackers successfully exfiltrated internal files. The entry does not specify the volume of data taken, the exact types of records involved, or any ransom demand. It simply states the breach occurred and that material was removed from the company’s systems. Public reporting on Cyclops attributes the initial access to common vectors such as phishing or exploited remote desktop services, followed by data theft and subsequent extortion pressure. The disclosure indicates the incident falls into the classic double-extortion pattern used by this group.

Why This Matters for You and Your Family

If you are a Superloop customer, former customer, or employee, your personal information may sit inside the stolen internal files. Even though the exact data types remain unknown, ISP records routinely contain names, addresses, phone numbers, email accounts, payment details, and service usage logs. When such information reaches a ransomware group’s leak site, it becomes permanently available to identity thieves, fraudsters, and blackmailers. Your family’s daily internet connection ties directly to these records, which means a single breach can expose the household’s digital footprint for years to come.

Doxxing and Identity-Chain Risks

Stolen ISP files create high doxxing potential because they link real-world identity to online handles, IP addresses, and account metadata. Threat actors can chain this data with credential leaks from other services to take over email, banking, or social-media accounts. Children’s gaming accounts are especially vulnerable: many parents reuse passwords or security questions tied to the same household address or phone number listed with the ISP. Once one account falls, attackers can rapidly map the entire family’s digital life. Continuous monitoring across 13.1B+ breach records and 100+ platforms becomes essential because these chains surface gradually across dark-web markets and leak sites.

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value redacted in this sampleage, relatives, address historySpokeo

value redacted in this samplephone, household, property recordsBeenVerified

value redacted in this sample582 companies checked

Found in breach recordsverifiedreported — unverified

Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.

verifiedvalue redacted in this samplepassword + phone · 2024telecom breach

unverifiedvalue redacted in this sampleclaimed in ransomware listing · 2026leak-site claim

Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.

Report details & sourcing

Attributed to Cyclops · 7 incidents tracked →

Severity High

Disclosed July 08, 2023

Last reviewed August 8, 2026

Affected Unconfirmed

By GalaxyWarden Threat Research · Editorial & sourcing standards

Unverified claim — what this report is

This page documents a public listing on a ransomware/extortion group’s leak site, tracked via public threat-intelligence sources. A listing is the attacker’s claim. GalaxyWarden aggregates and reports such claims; we have not independently verified that a breach occurred, what data (if any) was taken, or the accuracy of anything the group asserts, and the named organisation has not necessarily confirmed the incident. Sections above describe what the listing shows and the group’s documented history — not verified findings about the named organisation. If you represent this organisation and believe anything here is inaccurate, tell us and we’ll review it promptly.

Editorial & sourcing policy

GalaxyWarden is a breach-monitoring service and news aggregator. We do not exfiltrate, host, purchase, or redistribute stolen data. Breach information is compiled from publicly accessible sources and threat-intelligence platforms, and is reported as claims attributed to their source. We promptly correct or remove material shown to be inaccurate — see our content & takedown policy or write to support@galaxywarden.com.

Threat-actor tracker

Cyclops — 7 incidents tracked

Every breach we've attributed to Cyclops, in one running log. See who else they've hit →

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