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high severity May 02, 2024 · 3 min read Unverified claim — what this is

prinsotel.com Listed by qilin Ransomware Group

If you are a customer of prinsotel.com, here’s what is being claimed, and what it would mean for you.

With more than 50 years of family tradition, the Prinsotel hotels located on the captivating islands of Mallorca and Menorca, stand out in their own light, offering much more than just accommodation. They are homes that welcome each guest wit ...

— from Qilin’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.
prinsotel.com Listed by qilin Ransomware Group

Prinsotel.com appeared on the Qilin ransomware group's leak site on May 02, 2024, claiming that the family-owned hotel chain operating properties in Mallorca and Menorca suffered a ransomware attack in which internal files were exfiltrated. The disclosure indicates that data belonging to the company was taken, though the exact volume of records and the specific types of customer or employee information exposed remain unknown.

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Primary Disclosure Details

The Qilin leak site listing states that Prinsotel was hit by a ransomware attack and that attackers successfully exfiltrated internal files. No customer record count is provided, and the listing does not detail what categories of data were taken. The notification simply confirms the breach occurred and that stolen material may now be published on the extortion platform. Public reporting on Qilin incidents consistently shows that when a company reaches this stage of the leak site, some portion of the claimed data has usually been made available for download or preview.

Why This Matters for You and Your Family

If you have stayed at a Prinsotel property, booked through prinsotel.com, or provided personal details for a reservation, your information may now sit in an attacker-controlled archive. Internal files exfiltrated in ransomware cases frequently contain guest names, addresses, phone numbers, email addresses, dates of birth, payment card details, and sometimes passport or national ID copies required for European hotel check-ins. Even without an exact count, the exposure creates immediate risk for identity theft, phishing campaigns, and account takeover attempts using reused credentials. Your family members who traveled with you could also be affected if shared booking records were included.

Doxxing and Identity-Chain Implications

Hotel booking data creates powerful links between real-world identity and online handles. A single leaked reservation can tie your home address, phone number, and email to travel patterns that attackers combine with other breaches to build a complete profile. These chains often surface on gaming platforms, social media, and underground forums where your username, associated email, or phone number from the Prinsotel breach can be used to hijack accounts. Credential leaks like this one routinely cascade into gaming account takeovers, especially for children and teenagers who reuse email addresses or passwords across hotel bookings, school logins, and Roblox, Fortnite, or Steam accounts.

Qilin's Publicly Known Track Record

Public reporting attributes the Qilin ransomware group (also known as Agenda) with emerging in mid-2022. The gang has targeted organizations across healthcare, hospitality, manufacturing, and professional services. Notable prior victims include several European and North American companies whose data appeared on the same leak site after double-extortion demands went unmet. Qilin's typical playbook involves initial access through phishing or exploited remote desktop protocols, followed by deployment of custom ransomware, aggressive data exfiltration, and a two-stage extortion model: first demanding ransom to prevent publication, then threatening to sell or release the data on their onion site if payment is not made. The group has shown willingness to publish samples quickly when victims ignore initial contact.

What to do

  • Run a DoxxScan to map every link between your handles, emails, phone numbers, and real identity, with cleanup handled by the service.
  • Rotate any password you used on prinsotel.com or related booking sites anywhere it has been reused, and immediately enable 2FA through an authenticator app rather than SMS.
  • Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure of your data is caught in hours rather than months.
  • Cover the household with DoxxScan family coverage that extends to dependents and children's gaming accounts that often chain back to the same addresses and emails.
  • Let the remediation specialists perform hands-on takedown requests across data brokers and leak sites on your behalf.

The Prinsotel breach underscores how even a single reservation can feed long-term identity chains that threaten both adults and children online. Start your DoxxScan trial today and place continuous monitoring plus specialist remediation between your family and the growing pile of stolen hospitality records. DoxxScan by GalaxyWarden delivers that protection through its continuous monitoring across 13.1B+ breach records and 100+ platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full household coverage including children's gaming accounts.

What the free scan actually returns

Sample resultyou@email.comIllustrative — not a real person

Found on people-search siteswe remove these

These listings are live, public, and legal to remove — and removing them is what we do.

value redacted in this sampleage, relatives, address historySpokeo
value redacted in this samplephone, household, property recordsBeenVerified
value redacted in this sample582 companies checked

Found in breach recordsverifiedreported — unverified

Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.

verifiedvalue redacted in this samplepassword + phone · 2024telecom breach
unverifiedvalue redacted in this sampleclaimed in ransomware listing · 2026leak-site claim

Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.

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Report details & sourcing

Severity High
Disclosed May 02, 2024
Last reviewed August 8, 2026
Affected Unconfirmed
Unverified claim — what this report is
This page documents a public listing on a ransomware/extortion group’s leak site, tracked via public threat-intelligence sources. A listing is the attacker’s claim. GalaxyWarden aggregates and reports such claims; we have not independently verified that a breach occurred, what data (if any) was taken, or the accuracy of anything the group asserts, and the named organisation has not necessarily confirmed the incident. Sections above describe what the listing shows and the group’s documented history — not verified findings about the named organisation. If you represent this organisation and believe anything here is inaccurate, tell us and we’ll review it promptly.
Editorial & sourcing policy
GalaxyWarden is a breach-monitoring service and news aggregator. We do not exfiltrate, host, purchase, or redistribute stolen data. Breach information is compiled from publicly accessible sources and threat-intelligence platforms, and is reported as claims attributed to their source. We promptly correct or remove material shown to be inaccurate — see our content & takedown policy or write to support@galaxywarden.com.
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