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high severity October 24, 2024 · 4 min read Unverified claim — what this is

picsolve.com Listed by cactus Ransomware Group

If you are a customer of picsolve.com, here’s what is being claimed, and what it would mean for you.

<p>Consumer Services.<br><br>“Pomvom Picsolve is the leading image capture partner for the leisure and entertainment industry. We have over 20 years of experience pioneering and delivering innovative image capture solutions. With offices in the UK, UAE, USA and Hong Kong, we provide everything you need to deliver a smooth running operation”<br><br>Website: <a href="https://www.picsolve.com/">https://www.picsolve.com/</a><br><br>Revenue : $32M<br><br>Address: 6220 Hazeltine National Dr Ste 110, Orlando, Florida, 32822, United States<br><br>Phone Number: &nbsp;(407) 482-3131<br><br><mark class="

— from Cactus’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.
picsolve.com Listed by cactus Ransomware Group

On October 24, 2024, picsolve.com appeared on the leak site operated by the Cactus ransomware group. The listing states that the company, a provider of image capture services for the leisure and entertainment industry, suffered a ransomware attack in which internal files were exfiltrated. The notification does not quantify how many customer or employee records were affected, nor does it list specific data types beyond the broad description of internal files.

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Primary Disclosure Details

The Cactus leak site entry states that Pomvom Picsolve, which operates from offices in the UK, UAE, USA, and Hong Kong, had data stolen during a ransomware incident. The posting includes the company’s Orlando, Florida address, phone number, and revenue estimate of $32 million but stops short of publishing samples or detailing the volume of information taken. As is typical with these listings, the group is using the public post to pressure the victim into payment; the exact deadline set by the actors remains visible only on the onion site itself.

Why This Matters for You and Your Family

When a company that handles photographs taken at theme parks, attractions, and events is breached, the exposure often reaches ordinary consumers. Visitors who bought souvenir photos, season-pass holders, and families who used the company’s systems may have their names, email addresses, phone numbers, payment details, or even image files now sitting in an attacker-controlled archive. Even if the leak site does not yet show the full dataset, the mere confirmation that internal files were taken creates immediate risk for anyone whose information touched Picsolve’s infrastructure. Consumer Services companies like this one sit at the intersection of entertainment and personal data, which makes the breach relevant to households rather than just corporate networks.

Doxxing and Identity-Chain Risks

Stolen internal files frequently contain spreadsheets that link customer identities to usernames, passwords, or support-ticket histories. Once those details surface on criminal forums, attackers can chain them with other breaches to build full identity profiles. A single reused password from a Picsolve transaction can hand over access to email, banking, or social-media accounts. Children’s accounts are especially vulnerable because family entertainment purchases often tie parent and child data together; a leaked photo-order record that includes a child’s name and a parent’s email can accelerate doxxing campaigns or gaming-account takeovers. The longer the data sits unmonitored, the more links an adversary can forge between your online handles, real-world identity, and household members.

Cactus Ransomware Track Record

Public reporting attributes the emergence of Cactus to mid-2023. The group has targeted organizations across North America, Europe, and Asia, with a focus on mid-sized firms in healthcare, manufacturing, and consumer services. Their typical playbook begins with initial access gained through phishing or exploited remote-desktop services, followed by rapid exfiltration of documents before encryption. Rather than immediately leaking everything, Cactus follows a double-extortion model: they first demand ransom to prevent publication and then increase pressure by posting proof-of-compromise on their leak site. The October 24, 2024 listing of picsolve.com fits this pattern exactly.

What to do

  • Run a DoxxScan to map every link between your handles, emails, phone numbers, and real identity so you can see exactly where Picsolve data may already be circulating.
  • Rotate any password you used on picsolve.com or related entertainment sites and enable 2FA through an authenticator app instead of SMS.
  • Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure of your information is caught in hours rather than months.
  • Cover the household with DoxxScan family protection that extends to dependents and children’s gaming accounts, which often chain back to the same breached family address or email.
  • Let remediation specialists handle data-broker takedown requests and opt-out processes that arise from this and similar consumer-services leaks.

The breach of picsolve.com underscores how quickly entertainment-sector data can fuel larger identity crimes. Staying ahead requires more than checking a single site; it demands ongoing visibility and expert help. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1 billion+ breach records and more than 100 platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full household coverage that includes children’s gaming accounts. Start your DoxxScan trial today to close the gaps this incident has opened.

What the free scan actually returns

Sample resultyou@email.comIllustrative — not a real person

Found on people-search siteswe remove these

These listings are live, public, and legal to remove — and removing them is what we do.

value redacted in this sampleage, relatives, address historySpokeo
value redacted in this samplephone, household, property recordsBeenVerified
value redacted in this sample582 companies checked

Found in breach recordsverifiedreported — unverified

Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.

verifiedvalue redacted in this samplepassword + phone · 2024telecom breach
unverifiedvalue redacted in this sampleclaimed in ransomware listing · 2026leak-site claim

Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.

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picsolve.com is one listing. Your email is probably in others.
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Report details & sourcing

Severity High
Disclosed October 24, 2024
Last reviewed August 8, 2026
Affected Unconfirmed
Unverified claim — what this report is
This page documents a public listing on a ransomware/extortion group’s leak site, tracked via public threat-intelligence sources. A listing is the attacker’s claim. GalaxyWarden aggregates and reports such claims; we have not independently verified that a breach occurred, what data (if any) was taken, or the accuracy of anything the group asserts, and the named organisation has not necessarily confirmed the incident. Sections above describe what the listing shows and the group’s documented history — not verified findings about the named organisation. If you represent this organisation and believe anything here is inaccurate, tell us and we’ll review it promptly.
Editorial & sourcing policy
GalaxyWarden is a breach-monitoring service and news aggregator. We do not exfiltrate, host, purchase, or redistribute stolen data. Breach information is compiled from publicly accessible sources and threat-intelligence platforms, and is reported as claims attributed to their source. We promptly correct or remove material shown to be inaccurate — see our content & takedown policy or write to support@galaxywarden.com.
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