pacifica.co.uk Listed by Black Basta Ransomware Group

Pacifica.co.uk appeared on the Black Basta ransomware leak site on 13 February 2024. The UK domestic-appliance support company, which provides repair and maintenance services across Britain and parts of Europe, may have had roughly 850 GB of internal files exfiltrated. The listing states that the stolen material includes personal documents such as passports and driving licences, corporate data, customer documents, employee folders, and HR records. The number of people whose information was taken remains unknown.

Primary Disclosure Details

The Black Basta leak site lists Pacifica under its extortion page with the exact address Venter Bldg, Rainton Bridge Business Park, Pacifica House, 3 Mandarin Rd, Houghton le Spring DH4 5RA, UK. It describes the data as internal files exfiltrated in a ransomware attack and breaks the content into five categories: personal documents (passports, driving licences), corporate data, customer documents, employee folders, and HR records. The total volume is given as approximately 850 GB. The disclosure does not specify how many individuals are affected, nor does it list exact file types beyond the broad categories. No ransom amount or payment deadline appears in the public listing.

Why This Matters for You and Your Family

If you have ever used Pacifica’s repair services, bought an appliance through one of their partners, or worked for the company, your personal information may now sit in an attacker-controlled archive. Passports, driving licences and HR files contain the exact details fraudsters need to open accounts, apply for credit, or impersonate you to government agencies. Even if your own records are not among those taken, the breach still exposes the personal data of neighbours, colleagues or relatives who dealt with the firm. Once such information leaves a legitimate company it circulates quickly on underground forums, increasing the chance that someone targeting your household will obtain it.

Doxxing and Identity-Chain Risks

Documents that link names, addresses, dates of birth and identification numbers create long identity chains. An attacker who obtains a driving licence can match it to an email address leaked elsewhere, then locate associated social-media accounts or children’s gaming profiles. These connections allow doxxing that escalates from identity theft to harassment or targeted scams. Public reporting on similar incidents shows that families often discover the damage only after fraudulent loans appear or suspicious activity hits children’s online accounts.

Black Basta’s Known Track Record

Public reporting attributes the first Black Basta operations to early 2022. The group rapidly became one of the most active ransomware operations, hitting healthcare providers, manufacturers, local governments and technology firms. Their typical playbook begins with initial access gained through phishing, compromised remote-desktop credentials or exploited vulnerabilities. Once inside, they exfiltrate data before deploying ransomware that encrypts systems. Victims are then given the choice of paying to prevent publication or seeing their files listed on the leak site. Black Basta usually posts samples and eventually the full archive if no payment is received. The group has repeatedly targeted mid-sized UK and European companies that handle customer and employee personal data.

What to do

• Run a DoxxScan to map every link between your handles, emails, phone numbers and real identity, then use the cleanup of Warden to remove what you can.
• Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure that touches you or your family is caught in hours rather than months.
• Rotate any password you ever used at Pacifica or its partner sites anywhere it is reused, and switch on 2FA through an authenticator app instead of SMS.
• Cover the household with DoxxScan family protection that extends to dependents and children’s gaming accounts, which frequently become entry points when credential leaks cascade into takeovers.
• Let remediation specialists handle takedown requests across data brokers and extortion sites on your behalf while you focus on securing your own devices and accounts.

The Pacifica breach is a reminder that even established service companies can lose control of the sensitive documents they hold. Acting quickly on the personal side limits how far attackers can travel along the identity chains they now possess. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1 billion+ breach records and more than 100 platforms, AI-powered identity-chain mapping, and hands-on remediation by specialists, with household coverage that includes children’s gaming accounts. Start your DoxxScan trial today to gain visibility and control over what attackers already hold.