Nuevatel Listed by dunghill Ransomware Group
If you are a customer of Nuevatel, here’s what is being claimed, and what it would mean for you.
Nuevatel PCS de Bolivia S.A., better known as VIVA, is a Bolivian wireless network operator and telecommunications company. It was founded in 1999. It is currently among the largest companies in the country. Viva is the third-largest wireless carrier in Bolivia, with a market share of 12.9%
— from Dunghill’s own leak-site posting. This is the group’s claim, quoted verbatim; it is not GalaxyWarden’s reporting and has not been independently verified.
Editor’s note: The claims described below originate from a ransomware group’s leak-site posting and have not been independently verified by GalaxyWarden. A listing of this kind is an assertion made by the group during an extortion attempt. It is not evidence that a breach occurred, and we report it as a claim rather than as a finding.
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Nuevatel PCS de Bolivia S.A., operating as VIVA, the third-largest wireless carrier in Bolivia, appeared on the dunghill ransomware group’s leak site on July 15, 2024. The listing states that internal files were exfiltrated during a ransomware attack. The company has not yet issued a public breach notification detailing the scope, so the exact number of customers or employees affected remains unknown.
Details in the Leak-Site Listing
The dunghill leak site entry states that internal files were taken from Nuevatel PCS de Bolivia S.A. It does not specify the volume or types of records beyond that description. The posting follows the group’s standard pattern of publishing proof of compromise after encryption and failed ransom negotiations. No customer record count, no list of exposed data fields, and no ransom amount appear in the current listing. Public reporting on dunghill indicates the group typically posts samples or screenshots before threatening full data release.
Why This Matters for You and Your Family
If you live in Bolivia or have used VIVA mobile, broadband, or related services, your personal information may sit inside the stolen files. Telecommunications providers routinely hold names, national identification numbers, addresses, phone numbers, billing details, and sometimes payment information. Even without an exact count, the disclosure indicates that customer and operational data were targeted. For families this creates overlapping risk: one parent’s mobile account can link to children’s supplementary lines, shared addresses, and family contact lists. Once such data leaves controlled systems, it circulates on underground markets for months or years.
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The Doxxing and Identity-Chain Implications
Telecom records are high-value connectors in doxxing chains. A phone number or national ID extracted from VIVA’s files can be cross-referenced with social-media handles, email addresses, gaming accounts, and public records. Attackers then map these links to build complete identity profiles. Credential leaks of this kind frequently cascade into account takeovers on streaming services, banking apps, and children’s gaming platforms that reuse the same passwords or recovery phone numbers. The longer the data remains unmonitored, the higher the chance that a single breach becomes the starting point for sustained harassment, SIM-swapping attempts, or fraudulent account openings in your name.
Dunghill Ransomware Group’s Track Record
Public reporting attributes dunghill’s first notable activity to early 2024. The group has listed victims across Latin America, Europe, and North America, focusing on mid-sized enterprises including manufacturers, healthcare providers, and telecommunications firms. Their typical playbook begins with initial access through phishing or exploited remote desktop services, followed by lateral movement, data exfiltration, and deployment of ransomware. After encryption they wait a short period before publishing samples on their leak site and demanding payment to prevent full disclosure. The dunghill site uses a simple countdown format and publishes only a fraction of stolen material unless negotiations collapse.
What to do
- Run a DoxxScan to map every link between your emails, phone numbers, Bolivian national ID, and online handles so you can see exactly what chains back to the VIVA breach.
- Rotate any password you used for VIVA services or any account that shares those credentials, then enable 2FA through an authenticator app rather than SMS.
- Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure surfaces in hours instead of months.
- Cover the household with DoxxScan family protection that extends to dependents and children’s gaming accounts, which often become takeover targets when telecom data leaks.
- Let remediation specialists handle data-broker takedown requests and opt-out processes that would otherwise require weeks of manual work.
The VIVA incident shows how quickly a regional telecom breach can feed larger identity crimes that reach your doorstep and your children’s online lives. Starting proactive steps now limits how far attackers can travel along those chains. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1 billion+ breach records and more than 100 platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full household coverage that includes children’s gaming accounts.
What the free scan actually returns
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Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.
For security and vendor-risk teams: a staff address in a leak does not mean you were breached — it usually means a third party was. We monitor a domain against 13.1B+ leaked records and tell you when one of your people appears. See what we would check →
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