On June 29, 2025, the ransomware group BlackLock added NK Customer Solutions to its leak site and began publishing internal files stolen from the North Carolina business services company.
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Reported Details of the Breach
NK Customer Solutions Ltd is a small firm with 107 employees that provides outsourcing services including customer service, data entry, billing, collections, order entry, and sales and marketing surveys. Public reporting indicates the company was hit by a ransomware attack in which attackers exfiltrated internal files before encrypting systems or demanding payment. The data now appears on the BlackLock leak site hosted on the dark web, accessible via the .onion link published by ransomware trackers.
Available reporting does not yet specify the exact volume or types of records exposed, but the presence of stolen internal files from a company that routinely handles customer data on behalf of other businesses raises immediate concerns. No confirmed victim count for individuals has been released.
Why This Matters for You and Your Family
When a company that processes orders, bills accounts, or manages customer service records suffers a breach, the information it holds about ordinary customers can end up in criminal hands. If you or anyone in your household has interacted with a business that uses nearshore outsourcing providers like NK Customer Solutions, your contact details, account numbers, or payment history may now be at risk.