My Insurance Broker Listed by cactus Ransomware Group

On August 2, 2023, Canadian insurance brokerage My Insurance Broker appeared on the leak site operated by the cactus ransomware group. The company, founded in 2008 and focused on community-oriented insurance services, confirmed that internal files had been exfiltrated during a ransomware attack. The leak-site listing does not specify the number of affected individuals or the exact volume of data taken, leaving many policyholders uncertain about their personal exposure.

Details from the Leak-Site Listing

The cactus leak site states that My Insurance Broker suffered a ransomware intrusion and that attackers successfully exfiltrated internal files. No sample data appears to have been published at the time of the initial listing, and the disclosure does not quantify how many customer records were involved. The notification simply confirms that a ransomware attack occurred and that the company’s internal documents were taken. Public reporting on cactus indicates the group typically posts victim names after an initial extortion window expires without payment.

Why This Matters for You and Your Family

If you hold an insurance policy through My Insurance Broker, your personal information may sit inside the stolen files. Insurance records routinely contain full names, addresses, dates of birth, Social Insurance Numbers, policy details, banking information for premium payments, and claims history. Exposure of this data increases the chance that fraudsters can file false claims, open accounts in your name, or combine it with other leaks to build a complete profile. Even when exact record counts remain unknown, the internal files exfiltrated label signals that everyday customers are at real risk.

Doxxing and Identity-Chain Risks

Stolen insurance data rarely stays isolated. Attackers frequently cross-reference it with credential leaks, social-media handles, and public records to create long identity chains. A phone number listed on an old policy can link to your email, which then ties to gaming accounts or family-member profiles. This chaining turns a single breach into repeated targeting through SIM-swapping, account takeovers, or extortion attempts. Children’s gaming usernames connected to a parent’s shared address are especially vulnerable because the same leaked contact details authenticate both adult and minor accounts.

Cactus Ransomware Group Track Record

Public reporting attributes the emergence of cactus to late 2022. The group has since listed dozens of organizations across North America and Europe, typically targeting mid-sized businesses in healthcare, education, and professional services. Their playbook follows a double-extortion model: deploy ransomware to encrypt systems, exfiltrate documents before encryption completes, then threaten both data publication and decryption-key withholding. When victims do not pay, cactus posts victim names and sometimes partial data samples on their onion site. The August 2023 listing of My Insurance Broker fits this established pattern.

What to do

• Run a DoxxScan to map every link between your handles, emails, phone numbers, and real identity, with cleanup handled by the service.
• Rotate any password you used at My Insurance Broker or on related insurance portals, then enable 2FA through an authenticator app rather than SMS.
• Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next exposure surfaces in hours instead of months.
• Cover the household with DoxxScan family protection that extends to dependents and children’s gaming accounts chained to the same address or contact details.
• Let remediation specialists manage takedown requests for any exposed personal records appearing on data-broker or extortion sites.

The incident underscores that even community-focused local businesses can become targets, and the data they hold travels farther than most people expect. One practical step today can shorten the window between breach and discovery. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1 billion+ breach records and more than 100 platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full household coverage that includes children’s gaming accounts at risk of cascading takeovers.