Custom Paper Listed by play Ransomware Group
If you are a customer of Custom Paper, here’s what is being claimed, and what it would mean for you.
Custom Paper was listed on Play's leak site. Play claims to have stolen internal data. This is the group's claim, not a confirmed finding.
Editor’s note: The claims described below originate from a ransomware group’s leak-site posting and have not been independently verified by GalaxyWarden. A listing of this kind is an assertion made by the group during an extortion attempt. It is not evidence that a breach occurred, and we report it as a claim rather than as a finding.
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On May 1, 2025, the Play ransomware group added Custom Paper, a Canadian company, to its public leak site, claiming that internal files had been exfiltrated during a ransomware attack. The incident affects anyone whose personal or financial information was stored in those company systems, which could include customers, employees, and their families.
What's Publicly Reported from Reporting
Public reporting indicates the Play ransomware group listed Custom Paper on its dark-web leak portal on May 1, 2025. Available details describe the theft of internal files following a ransomware deployment, though the exact number of affected individuals remains unknown. The data exposed includes sensitive internal documents that ransomware operators typically use for extortion. No specific deadline for payment has been publicly detailed in the initial listing, but Play’s standard practice involves publishing samples and threatening full data release if demands are not met.
Why This Matters for You and Your Family
When a company that holds your information suffers a breach like this, the consequences reach far beyond the business itself. Your name, address, date of birth, financial details, or employment records could now sit on a criminal marketplace. For families, this often means every member becomes a target: a parent’s leaked email can expose a child’s school records or a spouse’s banking information. Once data leaves the company’s control, you cannot rely on the breached organization to protect it. The responsibility shifts to you to limit the damage before identity thieves or harassers put it to use.
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The Doxxing and Identity-Chain Risks
Stolen internal files frequently contain more than isolated records. They can link email addresses to phone numbers, home addresses, employee IDs, and even notes about family members. Attackers chain these fragments together to build complete profiles. A single leaked customer file can reveal your username on one service, which then unlocks gaming accounts, social media, or financial apps where the same password was reused. This is exactly why credential leaks like this one cascade into account takeovers and doxxing chains. Criminals do not stop at the first record; they follow the trail until they can impersonate you, empty accounts, or publicly humiliate your family.
Play Ransomware Group’s Track Record
Public reporting attributes the Play ransomware group with emerging in 2022. The group has targeted organizations across North America, Europe, and beyond, with notable prior victims including healthcare providers, manufacturers, and professional services firms. Their typical playbook begins with initial access through phishing or exploited remote desktop services, followed by extensive network reconnaissance, data exfiltration, and deployment of ransomware. Play then uses dual extortion: demanding payment to decrypt files and threatening to publish stolen data on their leak site if the victim refuses. This combination of encryption and public shaming has become their signature approach.
What to do
- Run a DoxxScan to map every link between your emails, phone numbers, usernames, and real-world identity so you can see exactly what this claimed breach has exposed.
- Rotate the password used at Custom Paper anywhere it is reused, and immediately enable 2FA through an authenticator app rather than SMS.
- Enable continuous DoxxScan monitoring across 13.1B+ breach records and 100+ platforms so the next leak that touches your family is caught in hours, not months.
- Cover the household with DoxxScan family coverage that extends to dependents and your children’s gaming accounts, which often chain back to the same leaked addresses and emails.
- Let DoxxScan remediation specialists handle takedown requests across data brokers and suspicious sites while you focus on securing your own accounts.
The Custom Paper breach is a reminder that data once stolen stays stolen. Acting quickly on the exposed information can stop the chain before criminals turn it into identity theft or targeted harassment. DoxxScan by GalaxyWarden delivers continuous monitoring across 13.1B+ breach records and 100+ platforms, AI-powered identity-chain mapping, hands-on remediation by specialists, and full family and household coverage including children’s gaming accounts. Start your DoxxScan trial today to regain control of what criminals already hold.
What the free scan actually returns
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Found in breach recordsverifiedreported — unverified
Each record is labeled: confirmed breach data, or an attacker’s claim no one has verified.
Leaked data cannot be deleted from the internet — anyone claiming otherwise is lying. Broker listings can be removed. We do the second, and show you exactly what to fix from the first.
For security and vendor-risk teams: a staff address in a leak does not mean you were breached — it usually means a third party was. We monitor a domain against 13.1B+ leaked records and tell you when one of your people appears. See what we would check →
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